[Ducati] Warranty Coverage for Timing/Belt Adjustments

[brian pierson]

Ducati tried to milk me on a frame that the welded improperly. If you want customer service buy a Honda!


----- Original Message ----
From: Scottie Ducati <scottieducati at gmail.com>
To: Ducati Owners Group <ducati at ducati.net>
Sent: Tuesday, February 26, 2008 6:59:44 AM
Subject: Re: [Ducati] Warranty Coverage for Timing/Belt Adjustments

If the timing was adjusted wrong, the dealership who prepped the bike would
likely be responsible for it.
No matter how you slice it, I can't see how you would be expected to pay for
something either set improperly at the factory, or at the dealer.

I'm sure others can chime in on this....

On Tue, Feb 26, 2008 at 9:56 AM, Bell, Matthew M Civ USAF AMC 305 CES/CEV <
matthew.bell at mcguire.af.mil> wrote:

> Hi All,
>
> My 2007 1098 has been a phenomenal motorcycle thus far.  I have had
> stalling issues however.  The first time it was addressed by the dealer
> through a ECU adjustment.  Unfortunately this made it worse.
>
> Now the dealership says the problem has been caused by mis-timing.  They
> have adjusted the belts and timing, but they say Ducati NA will not
> cover it under the warranty.  I find it hard to believe that a
> mal-adjusted timing is not a warranty item, especially since the bike
> stalled from when new.  I have about 3,000 miles in under 1 year of
> ownership.  Does anybody have similar experiences or suggestions?
>
> Thanks,
>
> Matt
> '02 998
> '07 1098
>
> *****
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> 2007
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>



-- 
F. Scott Lian
scottieducati at gmail.com
http://desmolife.com/
*****
www.DucatiDayDaytona.com The most Ducati fun under the sun! March 7th, 2007
*****

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