[Ducati] Independent shop in San Antonio? Ducati Austin

[Ronald Betts]

Now that's a Class Act.....



Peace...Ron"Desmohead"Betts 95 900 SP
I've learned that I don't suffer from insanity, I enjoy it!





>From: mark harries <mharries at earthlink.net>
>Reply-To: Ducati Owners Group <ducati at ducati.net>
>To: Ducati Owners Group <ducati at ducati.net>
>Subject: [Ducati] Independent shop in San Antonio? Ducati Austin
>Date: Mon, 19 Feb 2007 23:06:20 -0600
>
>
>Dear Peter,
>
>This is Mark Harries, one of the partners in Ducati Austin.  Although we
>have never met, I want to extend my, and our, disappointment that our
>service fell short of 110% satisfaction for you.
>
>While there are always two sides to every story, one thing we can agree on
>is wanting every customer to have a good experience with our people and our
>work.  2006 was a BIG year for us: buying the dealership, building the new
>showroom and service facility, growing our staff, moving, etc.  We are in
>and stabilized now.  We have amazing techs, a fabulous set of facilities,
>and a total customer-focused team.  We want Ducati Austin to be ³HOME² for
>riders, friends and fans of the brand.  We hope to earn your business again
>too.
>
>Please drop off or mail us the damaged side cover and we will repair or
>replace it at our expense.
>
>Ride safe.
>
>-mark harries
>*****
>
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>magazines.  All of it for $17.  Check it out!
>
>Visit http://www.oncycles.com/
>
>_______________________________________________
>Ducati mailing list
>Ducati at ducati.net
>http://list.ducati.net/cgi-bin/mailman/listinfo/ducati
>Mailto: ronaldebettsasalc0015 at hotmail.com

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