[Ducati] 1000 DS SS Lower Fairings Burnt!

[mo+omille]

On your comment about who makes the decision on warranty... The first  
step is the dealer and what kind of relationship does that dealer  
have with Ducati.

If the dealer is even willing or bothered to pursue the warranty then  
it will more than likely get taken care of.

Many dealers don't bother with it.  I had rocker arms warrantied at  
Munroe Motors.  I sold a motor to a guy in Portland and the motor had  
the same warranty issues... The dealer said he'll have to pay for it.

He almost did until he contacted me and I told him Ducati should  
warranty it.  He went back to the dealer with this information and  
all of the sudden he has 3 new warrantied rocker arms.

Pete

On May 18, 2006, at 5:02 AM, brad black wrote:

> since they put the rubber stoppers on the exhausts we've seen only  
> a couple do it.  can't really work out why, given the rubber  
> thingys keep the fairings away well.  we'd usually undo all the  
> exhaust fasteners and try to push the front header up, even using a  
> jack under it, to try to lift everything away from the fairing as  
> much as possible.  haven't had any do it twice from memory.  i'd  
> assume your dealer will approach the importer as per usual to do a  
> warranty on it, we done a few.
>
> WARNING - RANT: altho i don't understand why people consult the  
> list first instead of their dealer.  going in with "ammunition"  
> from the internet most likely just pisses them off.  it pisses me  
> off when people treat me like they've just assumed i'm an arsehole  
> who has to be put in his place.  the dealer doesn't decide whether  
> it's warranty, the importer does.
>
> sorry if that's not you, but it just annoys me. :RANT OVER.
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